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שותף רשמי של Meta | WhatsApp Business API

WhatsApp Business API לעסקים בישראל

שלחו הודעות המוניות, אוטומציית תגובות עם צ'אטבוט AI, אינטגרציה ל-CRM, וניהול כל השיחות בתיבת דואר אחת. שותף רשמי של Meta עם אמינות ברמת Enterprise.

98%
אחוז פתיחה
45%
אחוז תגובה
24/7
צ'אטבוט AI
Available on:
Web
iOS
Android
Windows
macOS

Your Business

Verified Business
Hello! Welcome. How can I help you?
10:00
I'd like to check my order status
10:01
Great! What's the order number?
10:01
12345
10:02
Order #12345
Status: On its way!
Estimated arrival: Today 14:00-16:00
10:02
Features

Everything You Need for WhatsApp Business

From automated messaging to advanced analytics, all in one platform

AI Chatbots

Smart automated responses powered by artificial intelligence. Build intelligent chatbots that understand natural language, answer FAQs, qualify leads, and seamlessly escalate to human agents when needed - available 24/7. Train your AI on your own knowledge base, product catalogs, and past conversations. Support multi-turn conversations with context memory, custom bot personality, and multilingual responses in Hebrew, English, Arabic, and 50+ more languages.

Bulk Messaging

Send template messages to thousands of contacts with a single click. Schedule campaigns, personalize with dynamic variables, A/B test different approaches, and track delivery rates in real-time. Segment audiences by labels, tags, purchase history, or custom fields. Built-in opt-out handling ensures compliance with WhatsApp policies. Monitor per-campaign analytics with open rates, click-through rates, and conversion tracking.

Unified Inbox

Manage all WhatsApp conversations from one collaborative workspace. Assign chats to agents, add labels and tags, set priorities, track response times, and ensure no customer message goes unanswered. Filter by status (open, pending, resolved), view SLA timers per conversation, access full customer history in a sidebar, and handle WhatsApp, SMS, and Email - all from the same inbox. Real-time read receipts and typing indicators keep agents informed.

CRM Integration

Sync contacts, track leads, and manage customer relationships seamlessly. Connect with Salesforce, HubSpot, Monday.com and more - or use Lynxbe's built-in CRM with deal pipelines, customer timelines, and custom properties. Every WhatsApp conversation is automatically linked to the customer profile. Automate workflows with triggers like "new lead from WhatsApp" or "customer replied after 30 days". Full 360-degree customer view with conversation history, purchases, and engagement score.

Message Templates

Create and manage Meta-approved templates for every use case - notifications, alerts, marketing, and more. Support for 11+ template types including marketing, utility, authentication, carousel, and limited-time offers. Dynamic variables for personalization, media headers (images, videos, documents), interactive buttons (URL, phone, quick reply), and multi-language versions. Track approval status, view usage analytics per template, and manage version history.

Advanced Analytics

Track delivery rates, response times, and conversation metrics in real-time. Monitor chatbot performance, agent productivity, campaign ROI, and customer satisfaction - all from a single dashboard. Export detailed reports to CSV/PDF, view agent leaderboards with performance rankings, analyze conversation heatmaps by hour and day, and calculate ROI per campaign. Custom date ranges, filters by team/agent, and automated weekly email reports.

Scheduled Messages

Schedule messages for optimal delivery times. Set up drip campaigns, appointment reminders, and follow-ups that go out automatically. Time-zone aware scheduling ensures messages arrive when customers are most responsive. Create recurring schedules (daily, weekly, monthly), let AI suggest optimal send times based on past engagement data, manage message queues with pause/resume controls, and set up automated birthday and anniversary greetings.

Quick Replies

Pre-built response templates for instant replies. Agents can respond to common questions in one click with pre-written messages, reducing response time by 70% and ensuring consistent, professional communication. Organize replies by categories (greetings, support, sales, follow-up), use shortcut codes for quick access, insert dynamic variables like customer name and order number, and share team-wide or keep personal. Support for rich media replies with images and documents.

Team Collaboration

Assign conversations to agents, add internal notes visible only to your team, mention colleagues with @tags, and transfer chats seamlessly. Real-time team activity feeds keep everyone in sync. Role-based access controls ensure agents see only their assigned conversations. Collision prevention alerts when two agents view the same chat. Supervisor dashboard with live monitoring, whisper mode for coaching agents during conversations, and detailed performance tracking per agent.

Contact Management

Import, segment, and tag your contacts for targeted campaigns. Build audience lists, create custom fields, track conversation history per contact, and maintain a complete 360-degree customer profile. Import contacts from CSV files or sync from external CRMs. AI-powered duplicate detection and automatic merge. Auto-enrichment adds company info and social profiles. Track customer lifecycle stages (new lead, qualified, customer, VIP) and set up automated actions per stage.

Green Badge Verification

Get the official Meta verified business checkmark on your WhatsApp profile. Build trust with customers, reduce message blocks, increase open rates, and stand out as an authenticated, verified business. Lynxbe guides you through the entire verification process - from business documentation to Meta review. We handle the application, track approval status, and ensure your profile meets all Meta requirements. Verified businesses see up to 30% higher message open rates.

Multi-Language Support

Send messages in 60+ languages with automatic RTL support. Create templates in multiple languages, detect customer language preferences automatically, and deliver localized experiences to a global audience. Auto-detect incoming message language and route to the right language-speaking agent. Maintain separate template versions per language with synchronized approval tracking. Built-in support for Hebrew, Arabic, English, Russian, French, Spanish, and 50+ more.

WhatsApp API

Full REST API for sending messages, managing templates, handling webhooks and automating conversations. Integrate WhatsApp into your existing systems.

AI-Powered Intelligence

Your AI Agent That Never Sleeps

Lynxbe AI understands your customers, responds in real-time, qualifies leads, and learns from every conversation. Not just a chatbot - a full AI business partner on WhatsApp.

Conversation Intelligence

AI reads every message and understands context, intent, and urgency. It classifies conversations automatically - support request, sales inquiry, complaint, or booking - and routes them to the right team with full context attached. The AI maintains conversation history across sessions, recognizes returning customers, identifies cross-sell opportunities mid-conversation, and assigns priority scores based on customer value and message urgency. Works in Hebrew, English, Arabic, and 50+ languages simultaneously.

Intent Detection Smart Routing Context Awareness

Smart Auto-Replies

AI generates natural, human-like responses based on your business knowledge base, FAQ documents, and past conversations. It answers questions, provides product info, and handles routine inquiries - so your team focuses on high-value interactions. Upload PDFs, website URLs, or product catalogs and the AI learns your business instantly. Responses are personalized with the customer's name, order history, and previous interactions. Confidence scoring ensures uncertain answers are escalated to humans rather than risking incorrect information.

Knowledge Base Natural Language Self-Learning

Sentiment Analysis

Real-time emotion detection on every message. AI identifies frustrated customers before they escalate, flags urgent issues, and alerts managers when conversations turn negative. Prioritize unhappy customers automatically. Sentiment tracking across the full conversation shows emotional trajectory - is the customer getting happier or angrier? Automatic VIP treatment for high-value frustrated customers, instant notifications to supervisors for negative sentiment spikes, and weekly sentiment trend reports per agent and team.

Emotion Detection Escalation Alerts Priority Scoring

AI Lead Qualification

AI scores every incoming lead in real-time based on conversation signals, engagement patterns, and customer profile data. Hot leads get instant priority routing to your sales team. Cold leads enter automated nurture sequences. The AI analyzes buying intent signals like pricing questions, competitor comparisons, and timeline urgency. Lead scores update dynamically as conversations progress. Integration with CRM pipelines automatically creates deals for high-scoring leads and triggers follow-up sequences for medium-scoring ones.

Lead Scoring Auto-Nurture Sales Routing

Conversation Summaries

AI generates instant summaries of long conversations so agents can catch up in seconds. When a chat is transferred between agents or teams, the AI summary provides full context - no scrolling through hundreds of messages. Summaries include key discussion points, customer requests, promises made, unresolved issues, and recommended next actions. Automatic summary generation after every conversation close for CRM records. Searchable summary archive lets managers find specific topics across thousands of past conversations.

Auto-Summary Transfer Context Key Points

Predictive Insights

AI analyzes patterns across all your conversations to predict customer churn, identify upsell opportunities, and forecast peak messaging hours. Get weekly AI reports with actionable recommendations to grow your business. The AI detects customers who haven't engaged recently and triggers win-back campaigns. Forecasting models predict staffing needs so you're never understaffed during busy periods. Monthly business intelligence reports with revenue attribution per channel, customer lifetime value predictions, and competitive benchmarking.

Churn Prediction Upsell Signals Weekly Reports
85%
Queries Resolved by AI
<3s
Average AI Response Time
24/7
Always-On Availability
60+
Languages Supported
Developer API

WhatsApp API for Custom Development

Integrate WhatsApp messaging into any application. Send templates, manage conversations and automate workflows via REST API.

Code Example
POST /api/v1/whatsapp/send
Content-Type: application/json

{
  "to": "972501234567",
  "template": "order_confirmation",
  "language": "he",
  "variables": ["#12345", "299.90"]
}

RESTful API

Modern REST API with full JSON support. Comprehensive documentation and code examples for every endpoint.

Webhooks

Real-time event notifications via webhooks. Configure custom endpoints for every event type.

Advanced Security

OAuth 2.0, API keys and rate limiting. All requests encrypted with HTTPS.

Built-in SDK

Ready-to-use SDKs for Python, Node.js, PHP and Java. Start developing in minutes with code examples.

Use Cases

How Businesses Use WhatsApp

E-commerce

Order confirmations, shipping updates, abandoned cart recovery, and customer support.

Healthcare

Appointment reminders, test results, medication reminders, and patient follow-ups.

Banking & Finance

Transaction alerts, account updates, loan approvals, and secure document sharing.

Education

Class reminders, assignment notifications, grade updates, and parent communication.

Hospitality

Booking confirmations, check-in reminders, concierge services, and feedback collection.

Automotive

Service reminders, appointment scheduling, delivery notifications, and customer surveys.

Available Everywhere

WhatsApp Business on Every Device

Manage your WhatsApp Business conversations from any device, anywhere

One Inbox, All Your Devices

Access your WhatsApp Business conversations seamlessly across desktop, mobile, and web. Your messages sync in real-time so you never miss a customer inquiry.

iOS
iPhone & iPad
Android
Phones & Tablets
macOS
Mac App
Windows
Desktop App
Web
Any Browser
Sync across all devices
Native app performance
Work offline
Push notifications
Live Preview

See the Platform in Action

Experience a powerful interface designed for productivity on any screen

app.lynxbe.com
Lynxbe WhatsApp Inbox - Desktop
Lynxbe WhatsApp Inbox - Mobile
Web App
iOS & Android
Desktop App
RTL & LTR
Enterprise Security
All-in-One Platform

One Platform. Everything Connected.

Every module works together seamlessly. Your data flows automatically between CRM, Booking, Payments, Communications, and more.

No More Switching Apps

Everything you need in one place. No juggling between 10 different tools.

Automatic Data Sync

Customer data, bookings, payments, and communications sync automatically.

Lynxbe

Smart Automation

Create workflows that span multiple modules. Book → Invoice → Remind → Follow-up.

Unified Analytics

See your entire business performance in one dashboard with cross-module insights.

Smart Integrations

See How Modules Work Together

Click any connection to see how two modules combine to create powerful automations

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WhatsApp + CRM

See full customer history when they message. Auto-tag contacts, track conversations, and personalize responses based on purchase history.

+

Booking + Invoicing

Auto-generate invoices when appointments complete. Send payment reminders, track revenue by service, and reconcile automatically.

+

Payments + Booking

Collect deposits at booking time. No-shows drop 60%. Process full payments, offer installments, and manage refunds seamlessly.

+

AI + WhatsApp

24/7 intelligent responses. Answer FAQs, book appointments, send quotes - all automatically while you sleep.

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Contracts + Payments

Auto-trigger payment collection when contract is signed. No chasing clients - funds transfer on signature.

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Automation Flows

Build powerful workflows: New lead → WhatsApp welcome → Book demo → Send contract → Collect payment → Add to CRM.

Real Example: The Perfect Customer Journey

1Customer books via website
2Confirmation sent via WhatsApp
3Reminder SMS 24h before
4Service completed
5Invoice auto-generated
6Payment link sent
7Review request automated

Zero manual work. Every step automated.

Power Combinations

See how 3 and 4 modules create complete business workflows

3 Modules
3

Smart Booking Experience

Booking + WhatsApp + CRM

Customer books online → WhatsApp confirmation with their name from CRM → Personalized reminder with past service history → Post-visit follow-up based on preferences

3

Automated Billing Cycle

Invoicing + Payments + Email

Invoice generated → Payment link embedded → Email sent → Reminder at 7 days → Thank you email on payment → Receipt auto-delivered

3

24/7 Smart Scheduler

AI + WhatsApp + Booking

Customer messages at 2am → AI understands intent → Shows available slots → Books appointment → Confirms instantly → No human needed

3

Smart Call Center

Voice + CRM + Analytics

Call comes in → Customer card pops up with full history → Agent sees previous purchases & preferences → Call logged automatically → Analytics tracks call duration, outcomes & agent performance

3

Multi-Channel Reminders

SMS + WhatsApp + Booking

Customer books appointment → WhatsApp confirmation sent → SMS reminder 24h before → WhatsApp reminder 1h before → No-show? Auto-reschedule message sent on both channels

3

Omnichannel AI Support

Voice + WhatsApp + AI

Customer calls → AI voice assistant answers → Can't resolve? Transfers to WhatsApp for detailed help → AI continues conversation seamlessly → Full transcript saved

4 Modules
4

Complete Service Business

CRM + Booking + Invoicing + Payments

New customer added to CRM → Books service → Appointment completed → Invoice auto-generated with customer details → Payment collected → History updated in CRM

From first contact to payment - fully automated
4

Intelligent Customer Engagement

CRM + AI + WhatsApp + Analytics

AI identifies high-value customers in CRM → Sends personalized WhatsApp offers → Tracks engagement → Analytics shows ROI → AI optimizes next campaign

Self-improving marketing that gets smarter
4

Deal Closing Machine

CRM + Contracts + Payments + Email

Lead marked 'ready' in CRM → Contract auto-generated with details → Sent for e-signature → Payment triggered on sign → Welcome email sent → Deal closed

Close deals while you sleep
Ready to Start with WhatsApp Business API?

Join hundreds of Israeli businesses using Lynxbe WhatsApp. Start your 14-day free trial today.

Enterprise-Grade Security

HIPAA & GDPR Compliant by Design

Lynxbe is built from the ground up with privacy, security, and regulatory compliance at its core. Your data is protected by enterprise-grade safeguards trusted by businesses across industries.

HIPAA Ready

Full support for Protected Health Information (PHI) handling. Role-based access controls, encrypted data at rest and in transit, comprehensive audit trails, and automatic data retention policies for healthcare organisations.

GDPR Compliant

Full compliance with the EU General Data Protection Regulation. Right to access, right to erasure, data portability, consent management, and automated data subject request handling — all built directly into the platform.

End-to-End Encryption

All data encrypted with AES-256 at rest and TLS 1.3 in transit. WhatsApp messages protected by Meta's end-to-end encryption. Tokens and secrets stored with envelope encryption. Zero plain-text storage of sensitive data.

Multi-Tenant Isolation

Every business operates in a fully isolated data environment. Row-level security ensures no cross-tenant data access. Each query is filtered by business ID — your data never mixes with another organisation's.

Comprehensive Audit Logs

Every action logged with user identity, timestamp, IP address, and change details. Immutable audit trail for regulatory compliance. Search, filter, and export logs for compliance reporting and incident investigation.

Data Deletion & Portability

Users can request full account deletion with a 90-day grace period. Export all personal data in standard formats. Automated data retention engine with configurable policies. Full compliance with right to be forgotten.

HIPAA Ready
GDPR Compliant
SOC 2 Practices
Israeli Privacy Law

למידע נוסף, עיינו במדיניות פרטיות האפליקציה, אפשרויות פרטיות ותנאי השימוש.